No response
<p>Few time I have difficulty in communication with chubb regarding to my account. for the past 4 days they have not reply at all. My wife have received Sms from chubb stating that my account is in arrears. My wife have already transferred the money. I have been trying to communicate with them so I can sort out the matter. They have been no response since I have emailed them to follow up. I am deaf and I can not communicate over the phone and the email is my only form of communication. </p>
Thank you for allowing us the opportunity of resolving your issue. Details of the incident and your contact information have been forwarded to the credit controller, Althea Ross, to ensure a speedy and amicable resolution.
Your query reference number is: 162058
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Best regards,
Thank you for allowing us the opportunity of resolving your issue. Details of the incident and your contact information have been forwarded to the credit controller, Althea Ross, to ensure a speedy and amicable resolution.
Your query reference number is: 162058
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Best regards,