LB
Lawrence B

1 reviews | Active since Aug 2013

30 Dec 2015, 12:13

No refund for incorrect debit order.

I cancelled my contract with Chubb Security. They confirmed in writing that the last debit order would be at the beginning of November 2015. On the 1st of December 2015 another debit went off my account, now they have not refunded the money, despite numerous e-mails. Just plain BAD service.

0
Replies (1)
National Security & Fire
National Security & Fire's reply04 Jan 2016, 13:43
Official
Hello Joey jefferies,

Please supply information of the account held at Chubb. Address, account number or correct phone number please.

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre

Best regards,