AS
Andre S

1 reviews | Active since Oct 2013

29 May 2015, 15:24

No feedback received on complaint

I have reported a faulty alarm activation at least 6 or 7 times since November, every time the control room phones me. Eventually , I phoned the installer \Roc Security"on 13 May 2015"

0
Replies (1)
National Security & Fire
National Security & Fire's reply29 May 2015, 15:34
Official
Hello AndreSeptember12,

Thank you for allowing us the opportunity of resolving your issue. Details of the incident and your contact information have been forwarded to the manager of this Installer, Tony Verwey, to ensure a speedy and amicable resolution.

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Your ***.

Regards:

Chubb National Customer Service Centre.