mZ
mohamed Z
1 reviews | Active since Nov 2015
19 Nov 2015, 11:06
NO FEEDBACK AFTER CONTACTING THEM MANY TIMES
I've been having issues with my alarm system, no sign given by chubb to say im protected by chubb and when alarm goes off getting a response way after 5 mins. ever since I installed the alarm system NOT once have I seen a chubb vehicle patrolling the area. I have also spoken to 1 supervisor and 2 managers, which they have promised me the issue would be sorted out within a day or two. it has been almost a month and my problem still persist! my alarm system still under guarantee, this is very poor customer service!!
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National Security & Fire's replyOfficial
19 Nov 2015, 11:48Hello mzairoodin,
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the managers of the different departments, to ensure a speedy and amicable resolution.
Your reference number is: ***6
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Eugene Roman
Chubb National Customer Service Centre
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the managers of the different departments, to ensure a speedy and amicable resolution.
Your reference number is: ***6
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Eugene Roman
Chubb National Customer Service Centre
National Security & Fire's reply19 Nov 2015, 11:48
Official
Hello mzairoodin,
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the managers of the different departments, to ensure a speedy and amicable resolution.
Your reference number is: ***6
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Eugene Roman
Chubb National Customer Service Centre
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the managers of the different departments, to ensure a speedy and amicable resolution.
Your reference number is: ***6
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Eugene Roman
Chubb National Customer Service Centre