No Emergency Response

<p>We had intruders break into our home around 1am this morning. As soon the intruders were inside our living room, the house alarm automatically went off. Chubb took so long to even phone us to check if everything was ok. After letting them know over the phone that everything is not ok, that in fact we are trapped in the bedroom and we have intruders in the house, they advised that the security officers are on the way. To my shock, we had to wait for these security officers to failed to pitch up even after receiving an emergency signal. To top it all off, we had to phone them back to advise that we are still waiting for their guys to come and help us as we are not feeling safe at all. Even so, the SAPS police officers actually got to our house before Chubb people. By then our Plasma tv was already gone. The service at Chubb is APPALLING!!! For a SECURITY company they have NO SENSE OF URGENCY whatsoever! By the time Chubb got to our house, we could have been long dead due to their lack of response. I WOULDN'T RECOMMEND ANYONE TO USE THE SERVICES OF CHUBB IF YOU WANT TOTAL SECURITY! We pay lots of money for **** service, no response and SLEEPY LAZY SECURITY OFFICERS! Chubb is absolute Bull****! </p>