MS
Moira S

1 reviews | Active since Mar 2009

24 Aug 2015, 16:02

No call from them

Chubb texted a special offer with invite for us to respond. We did. They called while we were driving. Asked them to call back in ten minutes. This was 6 days ago. Still waiting. Got another call today on husband's phone. He asked the caller to call back on our landline. They didn't. Credibility destroyed.

0
Replies (1)
National Security & Fire
National Security & Fire's reply25 Aug 2015, 08:11
Official
Hello Moira,

Thank you for bringing this issue to our attention.

Kindly forward this text to myself to investigate and revert back to you as a matter of urgency.

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Eugene Roman
Chubb National Customer Service Centre
***

Best regards,