National Security & Fire are *******

This company is nothing but a cheat and *****. I cancelled my contract with them in November 2019 (As soon as they bought out Top Security). They eventually collected their radio after hundreds of emails, telephone call and a visit to their premises in Bedfordview. I received an INVOICE for "EXCESSIVE RESPONSE R230" ON 27 August 2021, dated for 31 August 2021 for the house which we sold a year ago. I emailed and got a response "sorry for the inconvenience, a credit will be passed." They then proceeded to DEBIT my bank account for the amount. Numerous emails and calls later, I was told to ask the bank to reverse by debit order (at my cost). 2 week later I get an SMS stating my account is in arrears due to a stopped debit order, I must please pay immediately.. Emails and emails later "I apologise for the inconvenience caused, a credit will be passed". LOW AND BEHOLD ON 30 SEPTEMBER 2021 R1150 was debited off my account for security services. I HAVE NOT BEEN THEIR CLIENT FOR TWO YEARS. This is theft and *****. I was assured by Jessica yesterday (telephonically) that things will be sorted out by the end of business - two phone calls later (and yes I did get ANGRY and I did shout and I even swore, when they say "I see your account was in arrears but they did fix it".) I could not have EXESSIVE CALL OUTS ON A CONTRACT THAT DOES NOT EXIST AND I DONT HAVE AN ALARM SYSTEM AT ALL.. As of this morning, 2 October I have nothing in writing that my account is credited, closed and DELETED.