1 reviews | Active since Dec 2019
National a bunch of *****!
National Security does not keep their end of the agreement. Which is I pay them and the offer me peace of mind in the form of a superior security protection offering.
1. I activated the panic button and it does not work. 2. I logged the fault with them and they did not respond till now. 3. I armed the house and opened a door which prompted the alarm activation. 4.i got a call 20mins later and the excuse was due to. Load shedding their did not call me on time.
5.the app no longer worlks on my phone and wheen I reported this to them thru said they would get back to me and still no one ahs done so.
6. I was leaving my property yesterday and tried to activate the alarm and it was not working
7. I contactrd them and they could not help me they said they would get a technician to call me.
8. This did not happen.
9. I was called by National 3 hours later and told that my house was broken into.
10. I. Was away from the premises and in a state of shock.
11. National said my back door was opened and that there was a break in at my property.
12. As we were a substantial distance from the property National assured me that they would send guard to the premises and report to me.
13. According to my neighbours the National guard did come to my property.
14. The national agent who called me to inform me that my house was broken into assured me that the guard would call me and give me feedback.
15. Till now nobody has called me.
16. They have broken my trust and breeches our contract.
17. They are a bunch of *****!
