misrepresentation

We would like to complain regarding a suspected misrepresentation by a Chubb Security response person and failure to investigate by the Chubb manager on duty the incident occurred. On Saturday 25th October 2015, around 9pm our alarm system was triggered as a result of us taking long to gain access into our property. A few minutes later Chubb response person named Lucky covering Linden area arrived at the house. When we went outside to inform him everything was OKAY, we found out that the Roll up garage door that we had recently installed had been \forced"open &amp"