JL
Joey L

1 reviews | Active since Jul 2014

21 Dec 2016, 07:31

Lies, lies and terrible service

<p>Amanda Mtukudzi failed to submit my debit order on 7 December 2016. On 14 December 2016 it was submitted causing my account to go into overdraft (not catered for) and another debit order returned due to insufficient funds. The result of this is over R210 extra fees for me.........Of course it is not Amanda's fault (ha ha ha ha) but the bank's fault. Does Amanda and Salomi Vermaak really think that I am that stupid to believe them???????</p>

0
Replies (2)
National Security & Fire
National Security & Fire's reply21 Dec 2016, 09:07
Official

Thank you for allowing us the opportunity of resolving your issue.

Details of your complaint and your contact information have been forwarded to the manager, to ensure a speedy and amicable resolution.

Your ***

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards
National Customer Service Centre

JL
Joey L's update01 Mar 2017, 13:36
Reviewer Update

I have not received a reply from Chubb instead I'm been harrassed by Chubb employees who states that they did debit my account on 7 Dec 2016????? Just another lie!!!!!!!

Stop harrassing me! Stop covering your lies!