Lazy worker and ***** on phone

<p>I was away on ministry for several weeks and had a friend house sitting for me. We unfortunately had the same person break in twice while we were gone. We have setup cameras around the house which record when there is motion.</p> <p>I called Chubb informing them of the first breakin and they sent the response person out who said the the video was "too bad" for use (LAZY WORKER), the SAPD said the video was amazing and would be very helpful. The second attempt by the person the next day had me on the phone again requesting that the response supervisor please come out and check the video. I was told on the phone that would happen right away! Unfortunately the person never showed up (*****). Here is the crazy part, the SAPD have been to the house 4 times from first report to detective and fingerprint people. Then there is Chubb who I pay to sort these things out won't even come when the panic button is pushed! Wish I could change to different security company!</p>