CM
Claire M

1 reviews | Active since Aug 2015

23 Mar 2016, 14:02

Late response to panic button alert

On the 16.03.2016 my husband (Seperated) and his mother tried to gain access to my home after I had let them out the house and pressed the panic button. The security guard arrived 40 mins after the incident after the police and my husband (seperated) left the property.<br> <br> What is the use of a panic button when no one comes to your aid in an emergency?

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Replies (1)
National Security & Fire
National Security & Fire's reply23 Mar 2016, 14:30
Official
Hello cmyburgh70,

Thank you for allowing us the opportunity of resolving your issue.

Details of the incident and your contact information have been forwarded to the manager, Mario Adlem , to ensure a speedy and amicable resolution.

Your Reference Number:121905

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards
National Customer Service Centre

Best regards,