1 reviews | Active since Feb 2017
Late Response Times.
<p>Chubb calls and tells me an alarm has gone off at my place, my helper calls me after 30 minutes and tells me they have just arrived. 30 minutes? ******s take about 3 minutes and they are gone, anything under 10 minutes is an acceptable response time but not 30 minutes! Perhaps it is time to change service providers.</p>
Thank you for bringing this issue to our attention. I have sent your information to the department manager, Johnny Scott, to investigate and revert back to you as a matter of urgency.
Your query reference is: 180914
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Best regards,
Thank you for bringing this issue to our attention. I have sent your information to the department manager, Johnny Scott, to investigate and revert back to you as a matter of urgency.
Your query reference is: 180914
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Best regards,