Just signed the contract & already regretting it!

I recently signed up with Chubb to have a panic button system installed. <br> From the start of the process I have received unbelievably poor service from the allocated consultant Mr David Sweeney who since I made payment for the contract no longer responds to my emails!<br> I have since then sent through a complaint on the Chubb website regarding this poor service, apparent dishonesty throughout the process as well as the fact that the extra panic buttons which I ordered and paid for have still not been delivered! As well as the signage they promised. Unfortunately just like their consultant it seems that even head office do not respond to customer complaints!<br> My first premium will be coming off in March and I am honestly regretting signing up with Chubb especially as ADT had offered a cheaper premium &amp; some additional services, but as Chubb is the provider of choice for our suburb I chose to support them - clearly a big mistake! At this point I am considering telling them to come and uninstall their equipment and refund my money before the contract takes full effect and I'm sure the consumer council would agree that I have not received what I have signed up and paid for.