MS
Melissa S

1 reviews | Active since Feb 2011

02 Jun 2015, 13:53

Invoiced for what services?!!

We have been receiving invoices from Chubb but we have never entered into any contract with them for security services! The invoices are made out to a company where the owner had passed (my Dad) 2 years ago yet your invoices start August 2014?! <br> All avenues to have this sorted have lapsed and you cannot show us who signed this apparent contract signed by a deceased individual.<br> If this does not get sorted I shall have my father's estate attorneys take over and costs will be recovered from Chubb.

0
Replies (1)
National Security & Fire
National Security & Fire's reply02 Jun 2015, 14:23
Official
Hello melhow,

Thank you for bringing this issue to our attention. I have forwarded your complaint to the manager, Rani Van Breda for her urgent attention.

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Your ***

Regards:
Chubb National Customer Service.