LB
Londiwe B
1 reviews | Active since May 2011
12 May 2015, 12:40
Incorrect Debit Order Amount
I've tried calling the accounts department on your Cape Town office to no avail. This morning I tried the Central Customer Service line which unfortunately transferred to the dysfunctional Cape Town office. <br> My contract with Chubb is for a debit order of R338pm. This month, R434.81 was debited on my account on 1 May. <br> Can you please explain this. <br> <br> Regards,<br> Londiwe
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National Security & Fire's replyOfficial
27 May 2015, 08:34Hello Laundyj,
Thank you for bringing this issue to our attention. Your complaint is forwarded through to the manager at your branch for his urgent attention.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Your ***
Regards: Chubb National Customer Service Centre.
Thank you for bringing this issue to our attention. Your complaint is forwarded through to the manager at your branch for his urgent attention.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Your ***
Regards: Chubb National Customer Service Centre.
Best regards,
National Security & Fire's reply27 May 2015, 08:34
Official
Hello Laundyj,
Thank you for bringing this issue to our attention. Your complaint is forwarded through to the manager at your branch for his urgent attention.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Your ***
Regards: Chubb National Customer Service Centre.
Thank you for bringing this issue to our attention. Your complaint is forwarded through to the manager at your branch for his urgent attention.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Your ***
Regards: Chubb National Customer Service Centre.
Best regards,