*********** Servicing

I feel very disappointed at the service received by National Security concerning this R365.70. I will not support you going forward based on principal. This whole issue could have been avoided however I have been forced to pay this amount if though your technicians did not provide the service. I have never missed a payment in the years with you. It’s a pity I did cannot remember the technicians name but I stated very clearly to him that I was happy to drop off the device so that I don’t incure this cost for de-installation, but here we are, you have still progressed with this action! I believe this to be morally incorrect and will ensure that people are not fooled by your company going forward. I will be taking this to the ombudsman to investigate further and I will also put this on social media