bK
bridgette K

1 reviews | Active since Dec 2011

10 Jul 2015, 11:12

*********** company

i have cancelled my contract last year October to date i still get statement that i owe chubb i paid their cancellation fee of 285 and their technician removed the antenna i have requested to be sent a letter confirming that the contract was cancelled all i get is email that i don't owe chubb all i want is a letter to show that i don't a contract with them and i also want my name to be removed from their database i dont wamt any statements from them thats part of the reason i cancelled the contact their consultants never come back to you with waht you requested you have to resend emails for them to responsd

0
Replies (1)
National Security & Fire
National Security & Fire's reply10 Jul 2015, 11:32
Official
Hello lindi4545,

Thank you for allowing us the opportunity of resolving your issue.

Details of the incident and your contact information have been forwarded to the manager of the department to ensure a speedy and amicable resolution.

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Your reference is: 157409

Regards

Chubb National Customer Service Centre