Incompetency

Where do I Start. From double debits, to bad service, no invoices and the list goes on. but the most recent matter is that we PAID Chubb to programme a remote so that when they get to our house they don't just do a boundry check, they actually get into the yard and do a proper inspection. After paying for the aforementioned, our remotes no longer worked (their setting interfered with the rest of ours) so Chub came back to rectify the matter and BILLED us again. Needless to say, now that all the remotes are working, our alarm went off (stated by the person calling in that it was set off by our electric fence WHICH WE DON\T HAVE I MIGHT AD) so whilst online to the response office they put me through to the technician that was apparently at my property (the entire time I was actually standing in my kitchen) and when I spoke to the security chap who was now apparently at my gate (there was no one there) he said he couldn't come in as he didn't have access. I asked him to get a supervisor to contact me