Inadequacy and har***ment from Chubb

<p>My alarm was serviced on 12/08/2015. I paid the technician (Rabie) an amount of R1006.30 on the same day. A job card was given to me which clearly states in the receipt section that this amount was paid, in cash, to the technician. Suddenly, this amount was taken from my account. Emails of this receipt were sent to Karabo on the 17/09/2015 and 29/11/2015 and Cecilia on 24/11/2015. A reverse payment was then made. After this I have been plagued by Chubb for this same account which is apparently now still owing. I have spoken to Suzanne on 04/01/2016 who said that Karabo and Rabie (the technician) had used company money and they no longer worked for Chubb. I also spoke to Martha, Sanele and Queeneth and received no follow up from them, but I have recieved accounts. I finally got hold of Sheldon on 21/04/2016 who promised to sort out this matter. I resent the receipt and have now recieved an email from Martha saying it is not a receipt but a job card only. I did not recieve any other receipt and the job card signed by the technician clearly states that the account was paid in cash. I find it completely baffling that so many people at Chubb read this do***ent and cannot see that it was paid. Why did I then get a reverse payment if this was not a receipt? If Rabie had used company money as Suzanne had said, why must I be har***ed. Their service is absulutely shocking and inadequate. How many more months and people will it take to sort this situation out.</p>