1 reviews | Active since Nov 2016
<p>Been a client of Chubb in Mafikeng.</p> <p> </p> <p>I specifically signed a month to month contract since I lived in a rental home. I went into the branch and cancelled my service in writing and have a signed copy of the cancellation letter by Mrs Klaas.</p> <p> </p> <p>The deductions continued and I went back to the branch and Mrs Klaas said she will look into the matter. After getting no response I contacted the service centre and Sheila Haffejee assisted me. After numerous emails she said that my refund was just waiting for approval. </p> <p> </p> <p>They stopped replying to.my emails and when I phone I get transfered from one person to another each having empty promises. The amount owed to me is in excess of R4000 and more than a year later I am still in square one.</p> <p> </p> <p>I would seriously never consider doing any business with them again.</p>
Thank you for allowing us the opportunity of resolving your issue. Details of the incident and your contact information have been forwarded to the manager, Nicole Booysen, to ensure a speedy and amicable resolution.
Your query reference number is: 161867
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Best regards,
Thank you for allowing us the opportunity of resolving your issue. Details of the incident and your contact information have been forwarded to the manager, Nicole Booysen, to ensure a speedy and amicable resolution.
Your query reference number is: 161867
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Best regards,
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