I AM DONE WITH CHUBB!

Since moving into my new house on 23 Septemeber I have had issues with Chubb. Of the 4 contact request sent through their website, I've only received 1 response on 4 January 2018. I've sent 2 more since. I was charged a ridiculous amount to have my already perfectly working alarm system "reprogrammed", although the previous owners of the house were also with Chubb. The system didn't work at all and I had to wait for a week for a technician to fix my system (November 2017). I've had billing issues, which I wanted clarity for and couldn't get hold of anyone to clarify until I threatened to cancel my contract (January 2018). Chubb only phones me 60% of the time when my alarm is triggered, then sends out a patrol car and then charges me for it (most recently on 6 February 2018). I've phoned 3 different Chubb numbers multiple times in one day to make a request and couldn't get through on any of them (1 February 2018). By chance I was sent a screenshot of my contact details on the system and noted that my codeword - WHICH I HAD WRITTEN DOWN ON MY CONTRACT - wasn't even captured correctly! Most recently I requested that my secondary contact be changed with Bianca van Wyk on 1 February 2018. She included me on the forward of the request to Graham Thomas that same day. On 5 February 2018 I asked her what has happened to my request to which she rep**** she had forwarded it to Graham. I then said that I extremely dissatisfied with her response and that her forward doesn't mean that my request has been completed. NO REPLY. Today I sent her an email asking to be contacted to cancel my contract. NEVER in my life had I received such dismally disgusting service from a company that is responsible for my SAFETY AND SECURITY. I was warned by numerous people about Chubb, but decided to give them a go anyway. Those people were right. I'm contacting my bank today to cancel the debit order. I am done!