Hiring an security company to burgle you

I rated this business a 1 star only because there no option for a minus rating.

This is the absolute worst you can do in terms of security and response time. I had a break in at my business on Sunday morning 17-01-2021 at 5.58, the alarm went off which alerted National security control room at 6:15 the control room phone me only at 7:52 almost two hours later and only then dispatched a response vehicle. In my opinion this was an inside job as there have been no logical explanation given to us as to why they would delay the response time that long, keeping in mind that all the rest of the security service providers in the area have a maximum of a 4 minute response time. The shift manager on duty (Albert what an absolute *********** idiot) assured us on Sunday morning 17th to investigate and report back the next morning, which did not happen at all ever. I followed up with Albert on the 18th at 15:38 only to find out that there have been no investigation done at all yet from there side, now if this does not make it clear that there is not effort made for transparency then nothing will and confirms inside involvement. I brought this incident up with the National security management as I am convinced that the lack of attention Albert is giving this case just proofs that he would like to keep this quiet and away from a higher authority, so I just got a call from a National security representative called Kevin Singh (The blind leading the dumb) just to tell me that they will investigate why it took them almost two hours to respond to the alarm activation. This was more than 36 hours after the event and absolutely useless right now. Well eventually we manage to get a security call log out of them two weeks later which was not corresponding with the cell phone suppliers call register, this makes it even more clear that National security is covering up and showing call where no calls have ever been made. So eventually got hold of the main chief in charge Andre Bekker and now it is clear why this company have such a bad reputation because the covering up of their involvement in organized burglary goes right to the top as even the CEO try to make you believe stupid excuses like loadsheding at all the non-scenes. What an absolutely useless bunch of idiots, do they really think anybody will believe any excuse they cook up now? Those trying to cover this up from all sides just makes it clear that they must have had involvement in this burglary. I will update as events unfold and post this on the other media platforms as well for transparency.

So if you would like your premises burgled go ahead and use this service provider as I can guarantee that will be the outcome. They might have changed the name from CHUBB to National but it is the same bunch of ****s running the show so the outcome will not change.