Happy to keep billing for false alarms, repairs ignored

<p>I have been logging a request for technical to come out and repair a fault for two months. The alarm keeps going off, always false alarms, but the nuisance to me and to the call centre staff and patrol teams doesn't seem to matter to them. </p> <p> </p> <p>I have asked for a note to be added to the system stating that I will be taking my business elsewhere if the issue is not resolved urgently. Does anyone at Chubb care about their customers? </p> <p> </p>