GROSS INCOMPETENCE

THEIR INCOMPETENCE IS EXTRAORDINARY. TECHNICIANS GO OUT, DO HALF A JOB, THEN HAVE TO GO BACK - COUNTLESS TIMES. THEY HAVE CLEAR INSTRUCTIONS REGARDING VARIOUS PROCESSES - THEY ARE CLUELESS AS TO WHAT TO DO WHEN THE TIME COMES. THIS IS ALL A MATTER OF LIFE OR DEATH YET NATIONAL SECURITY AND FIRE SEEMS INCAPABLE OF FULFILLING ITS OBLIGATIONS FOR WHICH PRIVATE RESIDENTIAL CLIENTS PAY THROUGH THE NOSE. I HAVE NEVER EXPERIENCED THIS LEVEL OF INCOMPETENCE.