tM
tish M

1 reviews | Active since Jan 2014

30 Nov 2015, 15:51

Grabbing money AGAIN for no reason!!

My last report/complaint resulted in a huge response from them. From the PR to Sales and so many nice and promising emails of a refund, which to date has not happened, 4 months later. Last week, I checked my account for something else and was shocked to see that they had grabbed R501.70 for no reason. I am not even linked to them and nor do I have the alarm installed, but I am paying. If you listen to their phone recording, it will tell you they are a multi-billion dollar company. Ever wonder how they manage multi-billions?<br> <br> Thank you to Hellopeter for giving us an opportunity to expose these conglomerates and money-grabbers!

0
Replies (1)
National Security & Fire
National Security & Fire's reply30 Nov 2015, 16:16
Official
Hello toosweet,

Thank you for bringing this issue to our attention.

I will forward your complaint to the manager, Tracey Cope for her urgent attention.

Your reference number is: 100784

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre