KN
Kersavin N

1 reviews | Active since Oct 2009

14 Jul 2016, 18:38

********** deductions

<p>I have cancelled my services with Chubb over a year ago. I have it in writing that a 1 month notice was required. I gave written confirmation of this. Yet a year later i am being harrased for premiums for 2 months after cancellation where Chubb did not even have equipment or provide any monitoring services for. What the hell is going on???? Your accounts department is a joke I have spoken to numerous ladies who all promise that it will be sorted but surprise surprise nothing gets done. Fix this.</p>

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Replies (1)
National Security & Fire
National Security & Fire's reply15 Jul 2016, 08:16
Official

Thank you for allowing us the opportunity of resolving your issue. Details of the query and your contact information have been forwarded to the manager, Val Pillay, to ensure a speedy and amicable resolution.

Your query reference is: 140870

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ********** 211.

Regards

Chubb National Customer Service Centre

Best regards,