Following my previous chubb complaint - No Service

Jo-Anne sends me a email on 23 Sept indicating:<br> Marquin,<br> Please arrange for a technician to install the siren and please let them check and test the entire system.<br> <br> Lianda,<br> Please remember to do a 2 month skip for this client.<br> <br> Guess what: <br> 1: I still haven't received a phonecall for the siren.. (Incomplete system yet you happy to deduct full payment)<br> 2: I was deducted R568.97 today from Chubb. Yes, included is the Annual radio fee, but what about the rest?<br> Where is my 2month skip that has been promised.<br> Is it not possible? Then why promise it.