FAULTY SYSTEM AND GET CHARGED

I HAVE INSTALLED A SYSTEM AT MY HOUSE AND THE ALARM WERE FAULTY FOR NEARLY 3 WEEKS AFTER CHUBB PHONED ME NUMEROUS TIMES (WHICH CAN BE RECALLED ON YOUR SITE) THEY REQUESTED TO SENT THEIR TECHNICAL SUPPORT TO US IN ORDER TO SEE WHAT IS WRONG WITH THE ALARM. I GOT BILLED FOR THAT I WERE NOT INSTRUCTED THAT I WILL BE PAYING FOR THIS. WHEN CLINTON OR THE TECHNICAL GUY ARRIVED I PROMPTLY ASKED HIM WHO WILL PAY FOR THIS. HE ANSWERED ME THE COMPANY WHOM INSTALLED THE ALARM AS IT IS THEIR FAULT. i HARDLY HAND THE ALARM IN FOR A MONTH. THIS IS UNACCEPTABLE.THIS IS ***** AND ********* AFTER I CONTACTED THE INSTALLER COMPANY TO COME AND SORT OUT THIS ALARM (ADY ALARMS) I WANT THIS MATTER RESOLVED OR I WANT THIS TO BE TAKEN OFF YOUR SYSTEM AND WILL NOT PAY FOR ARMED RESPONSE. I WILL CONTACT MY LAWYER FOR THE INCONVENIENCE CAUSED ALSO I WILL PROCEED WITH BRIDGE OF CONTRACT. I DON'T GET A STATEMENT OR INVOICE FROM YOU. I WANT A REFUND ON MY MONEY. I WANT A STATEMENT OR I WILL TAKE THIS MATTER FURTHER