EXTREMELY POOR SERVICE

I am extremely annoyed with CHUBB SECURITY. I took a 3 years contract and have been having issues ever since. Initially, they loaded MY debit order details incorrectly and I fell in arrears. I paid it even though it was not my fault. Now I have a problem, when my alarm gores off they DO NOT call me. They now tell me that they will send me a technician to come check at a EXTRA CHARGE in addition to the ADDITIONAL charges that we pay every month. <br> <br> I THINK THE SERVICE AT CHUBB IS VERY PATHETIC. WE PUT OUR FAITH AND LIVES IN YOUR HANDS BUT YOUR SYSTEM IS JUST USELESS!!! WE TOOK THIS CONTRACT FOR A PEACE OF MIND BUT NOW IT IS STRESSING ME UNNECESSARILY SO......<br> <br> TODAY I CALLED THEM SO THAT THEY CAN ASSIST ME. THE CALL CENTRE PUT ME THROUGH TO TECHNICAL, TECHNICAL PUT ME THROUGH TO CONTROL, CONTROL PUT ME BACK TO RECEPTION. NO ONE ASSISTED ME. AFTER BEING ON THE PHONE FOR 20 MINUTES I STILL HAVE NO RESOLUTION. IF MY HOUSE GET BROKEN INTO, I WILL HOLD CHUBB LIABLE FOR THE LOSS AND THEY WILL BE REQUIRED TO PAY FOR THE LOSS. <br> <br> A VERY ANNOYED AND DISSATISFIED PREMIUM PAYING CUSTOMER.