<p>On the 9th of February 2015 I went to chubb security offices in Polokwane to cancel my subscription with them. I cancelled due to their sluggish armed response and general poor service. </p> <p> </p> <p>The lady assisting me with cancellation told me three months would have to elapse before cancellation could take effect, i.e, I'd still pay for three months ( March, April, May) . My complaint is that I've been receiving monthly bills from chubb till today, showing how much is due to them from June to date. I haven't been receiving their services since June 2015.</p> <p> </p> <p>I went to their office on several occasions to enquire about this, and everytime I go there they say it shows on the system that my account is cancelled and will resolve the billing problem. </p> <p> </p> <p>I don't want to be blacklisted on account of arrears incurred. Please help me resolve this matter once and for all. </p>
Thank you for allowing us the opportunity of resolving your issue. Details of the incident and your contact information have been forwarded to the manager, Lenani Bezuidenhout , to ensure a speedy and amicable resolution.
Your query reference number is: 156390
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Best regards,
Thank you for allowing us the opportunity of resolving your issue. Details of the incident and your contact information have been forwarded to the manager, Lenani Bezuidenhout , to ensure a speedy and amicable resolution.
Your query reference number is: 156390
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Best regards,
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