Extreme,Terrible, Shocking Service

Chubb has installed their alarm in my business premises the contract ran for 3 years and was renewed but only to find that we were billed double since the inception of the new. contract and secondly the new alarm system was malfunctioning as we requested them to instal the new one of the new contract. <br> The technical team will be called but would never come in, we sent emails and called several times to complain as this was a high risk to have an alarm system that's not working. <br> Every month we have to go to the bank to reverse the debit order after we cancelled the contract giving a month's notice, what' gets to me is that they came and took out the whole alarm system but their accounts department will still call and ask for payment because I have been reversing the two debit orders.<br> Finally I got to know that the second debit order was actually one of the debit orders we paid for one of their clients.<br> I asked them to reverse all the payments I didn't reverse but no all we get is monthly statements reflecting that we owe them!!<br> <br> This service is really alarming for a. security company, they have lost their purpose chasing clients which they can't even protect.