Excessive Monthly Fees

After many years with Chubb (+10 years), I was dismayed to note that I was paying over R700 for armed response. Let me be clear that right from the outset, I owned my alarm system (bought and paid in full).<br> I queried Chubb assist on 16th Feb and received a response from Mbali Mzobe that they will adjust my March going forward to R350. This never happened. I had to write to Chubb and threaten not just to exit but also take action. I received a phone call and was told that the amount as stated by the Mbali would go for approval and I would receive an email. I am still waiting for the email or even acknowledgement. This is incredibly disappointing. Well, I have 2 houses and am a prominent figure in a multi-billion dollar company - I will not be recommending Chubb for Fire or Security at this rate. It is also strange that you do not care to review customer pricing and state that there is a discount for debit orders which I have obviously never received - this was blatant ******ion of my good nature to not question annual increases.