JN
Jamie N

1 reviews | Active since Mar 2009

24 Jul 2015, 08:43

Double debiting my account twice in a row

I called in to change my banking details and the consultant said that all will be in order.. yet they debited from both my accounts.. I called in and enquired this.. the lady said they will check and call me and never did.. now I see that they debited my account TWICE again! what the hell??

0
Replies (1)
National Security & Fire
National Security & Fire's reply24 Jul 2015, 08:52
Official
Hello lyvel,

Thank you for bringing this issue to our attention. I have sent your information to the department manager, Leigh McCoy, to investigate and revert back to you as a matter of urgency.

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Your reference is: 159716

Regards

Chubb National Customer Service Centre