MG
Melanie G

1 reviews | Active since Jul 2012

10 Dec 2015, 15:56

Double Charge Since June 2015

We have contacted Chubb on numerous occasions regarding a double debit order on our business account since June 2015.<br> <br> I eventually spoke to Bernadette Ricketts in the beginning of November, and she asked that I email her the details regarding the debit orders.<br> <br> Despite numerous calls and emails to her, I have not heard anything back.<br> <br> Can someone from Chubb please call me urgently to resolve this?

0
Replies (1)
National Security & Fire
National Security & Fire's reply10 Dec 2015, 16:48
Official
Hello Melanie Geyser,

Thank you for allowing us the opportunity of resolving your issue.

Details of the incident and your contact information have been forwarded to the manager, Christopher Weyers, to ensure a speedy and amicable resolution.

Your reference number is: 103131

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre

Best regards,