LC
Lindi C

1 reviews | Active since Oct 2015

14 Oct 2015, 20:01

DONT MAKE USE OF PHD SECURITY

Patrick Dowling signed a contract for CHUBB Security with me. CHUBB everymonth take different amounts off via debit order when i made cobtact with Patrick Dowling he dont sort out the problem he just refer you to CHUBB not supplying you with any details as to whom to speak to in order to sort it out.... AND HE IS THE DP OF PHD SECURITY!!! Whenever you search for CHUBB alarm systems on google he is the person contacting you and annoying you until the contract is signed now he turns his back at his customers. Nowhere during consultation he said that you signing the contract with CHUBB and not PHD and that after signing of contract he will dissapear!!!!!. Well good luck to him word of mouth is the best advertising method and i will make sure that people who would like to install an alarm system rather go to CHUBB directly...

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Replies (1)
National Security & Fire
National Security & Fire's reply15 Oct 2015, 09:20
Official
Hello LindiCloete1234,

Thank you for allowing us the opportunity of resolving your issue.

Details of the incident and your contact information have been forwarded to the manager, Desmond Watton, to ensure a speedy and amicable resolution.

Your reference is: 91518

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre