Dont arrive for appointments

I have had endless issues with ADT, so decided to switch to Chubb.<br> <br> After a week of waiting I finally got an appointment with sales rep (still don't know why they insist on seeing me as all I want is an alarm installed).<br> <br> Anyway the sales person never arrived for the meeting, after the scheduled time I got a message asking if the appointment was still OK!<br> <br> If I scheduled an appointment then it obviously means I will be there.<br> I had to leave work early for the appointment only for nobody to bother to arrive.<br> <br> Seems like Chubb is just as pathetic as ADT