DB
Daryn-Ann Boniface
1 reviews | Active since Mar 2014
02 Aug 2015, 08:03
DO not use this company
Been paying for a service, for the past 3 months but have not even had my system installed! Every time we try and phone the person we need to speak to is not available, do we leave messages and we are still waiting. After requesting they please cancel my service they still debit my account! Really disgusted at the poor customer service, but I really don't think they care! At my wits end now! I doubt they will even respond to this!
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Replies (1)
National Security & Fire's replyOfficial
03 Aug 2015, 08:54Hello dboniface,
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Karen Van Der Merwe, to investigate and revert back to you as a matter of urgency.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Your reference is: 161253
Regards
Chubb National Customer Service Centre
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Karen Van Der Merwe, to investigate and revert back to you as a matter of urgency.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Your reference is: 161253
Regards
Chubb National Customer Service Centre
National Security & Fire's reply03 Aug 2015, 08:54
Official
Hello dboniface,
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Karen Van Der Merwe, to investigate and revert back to you as a matter of urgency.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Your reference is: 161253
Regards
Chubb National Customer Service Centre
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Karen Van Der Merwe, to investigate and revert back to you as a matter of urgency.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Your reference is: 161253
Regards
Chubb National Customer Service Centre