Do not care about customer service

Due to circumstances we sold our house and is currently renting and cannot move the system to the rental house. I had 5 months of my contract left (Sept-Jan). I informed Chubb that I wanted to cancel my contract, with the hope that they would understand, as I honoured my contract almost to the end. However, they informed me that I had to pay 3 months cancellation and penalty fees which amounts to R2567.57 (after already paying Sept fees) and then they had to come and remove the system. I then worked out that it would be cheaper to just keep on paying the monthly fees till end of Jan 2016 and then the system is mine, I don't have to pay for them to remove it. I was then informed that my contract only expires end of Jan 2016, so I will also have to pay one months notice for Feb 2016. And today I received a message to remind me of the annual communication fee going off on 1st Oct. I am not even using the system, why am I now also required to pay radio fee and payment for Feb. I informed them that I will never recommend them and I will not use them again when I am in a position to buy a new home. But still they do not care. It is just money and no customer satisfaction.