Disgusting service from CHUBB

<p>I have had an absolute ********** year with Chubb. The alarm that was installed in December last year 2015 brought about endless issues, false alarms at all strange hours, etc. I have tried since December last year to sort out all the issues. I have complained endlessly, with no success until i have now requested to cancel and still sitting with a faulty system. The alarm would go off early hours of the morning continuously , sometimes I would get a call by Chubb, but most times not. I would be told that no signal came through when I complained. Other times when the alarm went off falsely, the call would only come almost 30 minutes later where I would be told that the signal only came through then. After a lot of frustration I demanded that I be refunded all my premiums since December since the service had failed hopelessly and proved only to be a burden to my family where we would all go to school/ work absolutely exhausted because of the false alarms at early hours of the morning. I was informed that the refunds would be sorted out once the alarm system was sorted out. To date Nobody has refunded me, and still a faulty system. I have also now been informed that I have been charged for the endless false alarms for the guard coming out and further advised that I owe R5000 for technicians coming out to try and correct the faulty system as well as guards coming out due to the false alarms!!!!This is absolutely ********** and such a terrible terrible experience. I will never ever recommend chubb to anyone!!! It's been a waste of absolute money as I have not received a service at all!</p>