BJ
Brian J

1 reviews | Active since Oct 2016

12 Jul 2019, 13:03

DISGUSTED CUSTOMER SERVICE - PE BRANCH

I would like to inform you that i was misleading by John from the PE Branch regard join national security. I suppose to get my fire blanket months ago but he ignore or give a delay tactic.

I did escalate the matter last week to Zaneerah at the PE branch regarding my mapping and fire blanket. She did respond regarding must speak to her manager. I inform her the mapping was done when install the radio at my house. i ask several times on it and she ignore my e-mails.

This is the first disgusted service i receive from a business towards a client. The National Security PE branch has a delay tactic and ignore there clients. Never experience such customer service from my other two security companies.

Today im still waiting if i send a reminder it will be ignored.

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