Despicable customer service

<p>I wish I could have given you zero stars because you don't even deserve one. In January someone tried to break into our house and when I tried to phone Chubb no one answered the phone. I eventually went on the internet and tried every possible number with no one answering. We then cancelled our contract with Chubb and had the radio removed. It was collected by Chubb and we received a job card/tax invoice as proof of the collection. NO fees was mentioned on it, but yet Chubb tries to debit over R300 every month for the collection of the radio. I phoned and spoke to a Jane in the accounts department which is the rudest person and should definitely not be speaking to the public. She was so rude I eventually put the phone down. I also work in customer service and if I spoke to a client like she spoke to me I would be fired on the spot. But that seems to be from the bottom to the top the attitude from Chubb as when we complained that we could not get through to Chubb, they did not even get a manager to give us a call. They feel nothing for the service that they are supposed to provide, the only thing they care about is taking your money. No wonder I know of so many people who cancelled with Chubb. </p>