CP
Corneil P

1 reviews | Active since Mar 2009

08 Jul 2016, 12:27

Debit orders keep going off 6 months after cancellation

<p>I notified Chubb in October 2015 that I wish to cancel my service because we are moving house.<br />I have had numerous conversations with Jane Nkosi but the debit order still went through end of June and no refund forthcoming.</p>

0
Replies (1)
National Security & Fire
National Security & Fire's reply08 Jul 2016, 12:43
Official

Thank you for bringing this issue to our attention. I will forward your complaint to the manager , Candice Stredders, for her urgent attention.

Your query reference is: 139913

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ********** 211.

Regards

Chubb National Customer Service Centre