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JO-MARIE SWANEPOEL

1 reviews | Active since Aug 2015

04 Sept 2015, 07:42

DEBIT ORDER

What is it with this company taking money from people that are not clients? <br> See other Hello Peter Complaints but existing clients like me cannot<br> get a Debit order sorted. End of July I got an account and realized <br> Chubb did not activate our Debit Order. After Logging a complaint it was sorted with the Accounts dept. and D.O went off.<br> New month same problem. It's already the 4TH of September and no D.O is going off.<br> I am not going to call every month/ Do an EFT that might get \lost"/ Run to the bank to pay in to account every month. I am trying to keep my side clean and want to pay account via D.O<br> Sort this issue out. <br> """

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Replies (1)
National Security & Fire
National Security & Fire's reply04 Sept 2015, 08:31
Official
Hello balletgirl,

Thank you for bringing this issue to our attention.

I will forward your complaint to the manager, Christopher Weyers, for his urgent attention.

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre

Best regards,