1 reviews | Active since Dec 2014
#chubbsservicesucks
My wife and I are looking for a alarm system to install in our property.We called on *** and was transfered from pillar to post just to have the call dropped in our ear when we called the 1st time. This call lasted over 16min. I recalled and again was transfered from paul to peter only to find out I am supposed to seak to someone else. when I eventually spoke to a lady she again took down our details and said we will receive a call back I then re called them as it is quite urgent and was transfered around and eventually spoke to princess I am sure this woman owns the company as she went off on me telling me yes all I want is too complain as they already sent my wife an sms I think they are playing she says too me. Wow..I was disgusted at the level of poor service and total disregard for new business. I told her my wife didn't get the so called sms and was told who am I my wife by chubbs princess. Well chubb ur princess just cost u a new contract and ontop of this report I am sending this complaint to all the newspaers , twitter u will find it there including facebook. I will also ensure all my people my friends family and their family is aware of this rude arrogant behaviour
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Kerneels Gerber, to investigate and revert back to you as a matter of urgency.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Best regards,
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Kerneels Gerber, to investigate and revert back to you as a matter of urgency.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Best regards,
