SS
Sheryl S

1 reviews | Active since Jun 2015

06 Jul 2015, 17:05

CHUBBS SERVICE AND ACCOUNTS SUCK

I have been a loyal client of Chubb for over 20 years. Due to armed responses non performance I terminated their service and gave the necessary calendar months notice in March 2015. I paid a years fees in advance.<br> I have emailed Chubb several times and have not had a response from the area manager Gerhardus or Saloshni the admin person responsible regarding my refund. I have submitted my banking details as requested and this is as far as it goes. No response or refund from Chubb.

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Replies (1)
National Security & Fire
National Security & Fire's reply07 Jul 2015, 08:04
Official
Hello Lynxie,

Thank you for bringing this issue to our attention.

I forwarded your complaint to the manager, Gerhard Jacobs, for his urgent attention.

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Your reference is: 156637

Regards

Chubb National Customer Service Centre