Chubb's Admin

Been with Chubb CT for over a year now. Since day one I had problems and it's not getting better. 1. My contact details: On my contract, I stated that if they should call, use my landline first, if no answer to call my tenant, then only to call my cell. Well, after numerous calls to them and even a visit in person to their office (where I wrote the sequence down even) they still cant get it right.

2. My account: Yes, my account is in arrears, but for the last couple of months I have been EFT-ing EXTRA to them, to bring my debt down. Got a sms last month stating my services will be suspended. I called the office and spoke to Accounts Dept. The woman said see can see on my account that I am trying to bring it down and is acceptable. Now my account IS suspended and even being threatened with a collection agency.

Unfortunately I still have a year to go with these people, wish my contract could end sooner!!