CHUBB/NATIONAL SCALY UNDERHANDED ******!

I have a complete email trail to prove all my facts below. 1) I paid for a service that did not work for the last 2 years despite numerous calls to have it rectified as their sender was not working. 2) They NEVER answer or respond. EVER. 3) I decided to cancel the service as I was paying in vain. 4) I sent this cancellation via email. They did not cancel the service only put it on "hold" and then 3 months later started to deduct from my account again. 5) They proceeded to deduct money from my account despite my monthly inquiries to have the deductions stopped and the service cancelled. 6) Eventually they answered and added another 3 months before they would stop the service, despite my email proof of cancellation. 7) They then increased the amount that they were deducting. 8) May 2019 they stopped deducting and again did not answer any emails I sent to them or their JHB head office. 9) In Sept 2019 they started again deducting money and did not answer my emails. 10) I sent a request and added my bank manager to say that this new deduction is ******* and asked them to refund me the amount + bank fees. 11) They did not answer again and 2 weeks later I instructed my bank manager (they were included in all communication) to reverse the payments. 12) The last payment was reversed at my cost including me also having to pay for their ******* debit order R19. 13) Today I got an email from *** to say that my account was handed over for collection!!! I AM LIVID. THE GALL AND THE ARROGANCE. THEY ARE VINDICTIVE AND WILL GO TO ANY LENGTH TO HAVE YOU DISCREDITED IF YOU CROSS THEM. THIS COMPANY IS NOT CONCERNED WITH THE WELL-BEING OF CUSTOMERS. THIS COMPANY THINKS THEY CAN DO WHATEVER THEY WANT AND THEN PROCEEDS TO DO WHATEVER THEY WANT. DO NOT SIGN UP FOR THEIR SERVICE AS YOU WILL BE UNABLE TO GET RID OF THEM!