Chubb - the worst service and security company in

It is now over 6 months since we made the bad decision to move from ADT to Chubb. In the time since the alarm was installed we haven't had a day go by without there being some technical issue with our alarm.<br> <br> Despite numerous emails and phone calls to Chubb they still have not resolved the issue. The only way we can currently arm the alarm is by bypassing the faulty zone. Bypassing a zone is essentially like leaving a door or window open and asking someone to break in.<br> <br> Despite their service coordinator assuring me that their service staff would be here last Friday they didn't arrive. To make matters worse they didn't even have the courtesy to let us know. I waited the entire day for their service team.<br> <br> How difficult should it be to fix this problem. This is not rocket science. All we are asking for is a working alarm. So that we feel secure at night and can get some sleep. <br> <br> We are not being unreasonable in our request and have been unbelievably patient in this matter.<br> <br> After the recent close escape with the attempted break in we cannot continue to have our security put at risk because of Chubb's lack of apparent concern for our welfare.