Chubb Security - ************ Sales Tactics

<p>I’m a Chinese lady and had a business friend John assist me. On 20 January 2016, I signed a contract with Lindley. I had only wanted panic buttons to be installed, but the rep, Lindley, convinced me to accept the Chubb promotion which included the installation of an alarm system, passive eyes and panic buttons, for a special promotion price of R360 per month FIXED for the contract period.</p> <p>However, for the past five months I’ve been debited with R392.14 per month. Despite us querying this with accounts and then with Lindley nothing has been done to correct this error. When John contacted Lindley he did not deny the above, and John also pointed out to Lindley that he must have offered the same promotion deal to other customers at the time, and again he did not deny this. However, Lindley now does not answer our calls nor return SMS messages.</p> <p>I’m not complaining about the operational service but rather the ************ sales tactics adopted by Chubb.</p>